Privacy Policy of Happy Feet Travel Pvt. Ltd.
Company Registration Number: 62342 (Office of the Company Registrar, Nepal)
Last Updated: 1 October 2026
Holistic Himalayas (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, website visitors, and business partners. This Privacy Policy explains what personal information we may collect, how we use and share it, how we protect it, and the rights you may have regarding your personal information.
By using our website or engaging our travel services, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using personal information for specific purposes.
1. Information We Collect
Depending on the services you request, we may collect the following types of information:
- Personal identification information: Full name, nationality, date of birth, passport details, and passport copies where required for travel arrangements, visas, permits, or other official purposes.
- Contact information: Email address, phone number, mailing address, and emergency contact information.
- Travel-related information: Travel dates, destinations, trip preferences, dietary requirements, visa and permit details, and other information necessary to arrange your trip.
- Health and medical information: Information relevant to your safety or the provision of travel services, such as medical conditions, allergies, mobility requirements, or other special assistance needs, where voluntarily provided or required for your trip.
- Payment information: Payment method and transaction details necessary to process your payment. Where payments are processed through third-party payment providers, payment card information may be collected and processed directly by those providers in accordance with their own privacy policies.
2. How We Collect Information
We may collect personal information when you:
- Submit an inquiry or booking form through our website
- Communicate with us by email, phone, WhatsApp, or other messaging platforms
- Book or purchase our travel services
- Provide information required for visas, permits, transportation, accommodation, or other travel arrangements
- Make a payment for our services
3. How We Use Your Information
We may use your personal information to:
- Process bookings, itineraries, and travel arrangements
- Arrange accommodation, transportation, guides, permits, visas, and other services required for your trip
- Communicate with you about your booking, itinerary, travel updates, and emergencies
- Take reasonable steps to address health, safety, accessibility, or emergency needs during your trip
- Process payments and issue invoices or receipts
- Respond to inquiries and provide customer support
- Comply with applicable legal, regulatory, immigration, tax, and other obligations
- Protect our business, clients, employees, and legal rights
4. Sharing of Information
We may share relevant personal information with third parties where necessary to provide our services or fulfill the purposes described in this Privacy Policy. These may include:
- Local partners and service providers, such as guides, hotels, transport operators, airlines, trekking agencies, and other suppliers necessary to deliver your trip
- Government and immigration authorities where required for visas, permits, immigration, entry, or other official purposes
- Payment processors and financial institutions where necessary to process transactions
- Professional advisers and service providers, where reasonably necessary to operate our business
- Legal or regulatory authorities, where required by law or necessary to protect our legal rights
We seek to ensure that third parties receiving personal information handle it responsibly and use it only for legitimate and relevant purposes.
5. International Transfers
Because travel arrangements may involve destinations, suppliers, or authorities outside your country of residence, your personal information may be transferred to and processed in other countries.
Where appropriate, we take reasonable steps to ensure that such information is handled securely and in accordance with applicable privacy and data-protection requirements.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Our website uses encryption technologies such as TLS/SSL to help protect information transmitted through the website.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and financial records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to applicable legal requirements
- Withdraw consent where processing is based on consent
- Object to or request restriction of certain types of processing
- Request information about how your personal information is processed
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our services are generally intended for adults. We do not knowingly collect personal information from children except where necessary to arrange a trip involving a child and where such information is provided by a parent, guardian, or other authorized person.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Happy Feet Travel Pvt. Ltd.
Address: Gahiti, Thamel-26, Kathmandu, Nepal
Tel: +977-1-4444435
Email: inquiry@happyfeet-travel.com
Alternative email: travelwithhappyfeet@gmail.com
